Warranty & Repairs
At Studio Evo, we stand behind the quality of our jewelry. We offer free repair services for 12 months from the date of purchase to ensure your satisfaction.
Warranty Details:
Our warranty covers manufacturing defects and craftsmanship issues. We also offer a free polishing service to keep your jewelry looking its best.
How to Initiate a Repair:
Contact us at hello@studioevo.com.au to discuss the issue and initiate a repair. Please include your order number, a description of the issue, and clear photos if possible.
Important Notes:
Shipping costs for sending the item to us are the responsibility of the buyer.Additional fees may apply for replacing gemstones and pearls, depending on the extent of the damage and materials involved.
Our goal is to ensure your jewelry continues to bring you joy for years to come. If you have any questions or need assistance, please don't hesitate to reach out to our customer service team.